Privacy Policy

1. Introduction

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information collection, why we collect it, and how you can update, manage, export, and delete your information.

2. Information collection

We collect information to provide better services to our users. The types of information collection include:

2.1 Information You Provide

When you create an account or use our services, you provide us with personal information that includes:

• Your name, email address, and phone number
• Practice or Facility name
• Account credentials
• Payment information when required
• Communication preferences (including SMS/Email consent)

2.2 Automatic Information

We automatically collect and store certain information when you use our services:

• Device information and identifiers
• Log information and usage statistics
• Location information when enabled
• Browser type and settings

3. How we use your Information

We use the information we collect to:

• Operate and maintain our website
• Process requests, transactions, or user inquiries
• Analyze usage and traffic trends to improve our content and performance
• Communicate with you regarding updates, support, or marketing
• Detect and prevent fraud, security incidents, or illegal activity
• Comply with legal obligations.

4. Information Sharing and Disclosure

We do not share personal information with companies, organizations, or individuals outside of our company except in the following cases:

4.1 With Your Consent

We will share personal information with companies, organizations, or individuals outside of our company when we have your consent to do so. However, SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 For Legal Reasons

We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request
• Enforce applicable Terms of Service
• Detect, prevent, or otherwise address fraud, security, or technical issues
• Protect against harm to the rights, property, or safety of our users

5. Data Security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

• We encrypt our services using SSL
• We review our information collection, storage, and processing practices
• We restrict access to personal information to employees who need that information

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to our processing of your information

7. Mobile Information and Privacy Policy

Billing Vista LLC values your privacy and is committed to protecting your mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7.1 Mobile Messaging & SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7.2 SMS Opt-In

You may opt in to receive SMS messages from Billing Vista LLC by submitting your phone number and checking the optional SMS consent checkbox on our website forms. When you opt in, you will receive the following confirmation message:

7.3 SMS Opt-Out

You can opt out of receiving SMS communications at any time. Simply reply STOP to any message received from us. You will not receive any further SMS communications unless you opt back in. Upon opting out, you will receive the following confirmation message:

7.4 SMS Help & Support

If you need assistance with our SMS messaging program, text HELP to 512-270-6926 or contact us. In response, you will receive:

7.5 Messaging Terms & Conditions

• Message Frequency: Messaging frequency may vary depending on your interactions and requests.
• Fees: Message and data rates may apply depending on your mobile carrier plan.
• Voluntary Consent: Providing consent to receive SMS text messages is completely voluntary and is not a condition of purchase or service.
• Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.